Global Gaming Expo (G2E) is the premier gaming trade show and conference Commercial and Native American gaming professionals.
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View Date: Thursday, November 20, 2008
Thursday, November 20, 2008
CORPORATE SOCIAL RESPONSIBILITY
Responsible Gaming, Diversity, Going Green, Community Involvement
Building Relationships: Working Together for the Common Good Room: N107 ~ 8:00 am - 9:00 am (Thursday, November 20, 2008)
Many casino companies and gaming tribes invest great effort into being good community citizens. This session will emphasize the necessity of casinos working together, whether tribal or commercial, the importance of a jurisdictional gaming association, the benefit of membership on state and local councils and strategies for getting employees involved in order to foster positive community feedback.
Moderator:
Sheila Morago - Executive Director, Oklahoma Indian Gaming Association
Speaker:
Tony Gladney - Vice President, National Diversity Relations, Caesars Entertainment, Inc.
Daniel Little - Manager of National Governmental Affairs, Mashantucket Pequot Tribal Nation
Charity Begins At Work: Why Giving Is Good Business Room: N107 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
Charitable donations, community involvement, political activism and citizenship, in general, are considered a necessity, good business and the morally right thing to encourage in your workforce. In this seminar learn how to strike a balance between these three dynamics while optimizing your company's objectives.
Merlinda Gallegos - Vice President of Corporate Philanthropy, MGM Resorts International
Marsha Kelly - President, Kelly Strategic Counsel, Inc.
Gwen Migita - Corporate Director, Corporate Social Responsibility, Caesars Entertainment, Inc.
Lori Nelson - Director of Corporate Communications, Station Casinos, Inc.
GAMING TECHNOLOGY
Slot Technology & Operations, Server Based & IT Applications, RFID, and more.
Multiplayer Games: Efficiencies, Comparisons of Operation and Player Perspective Room: N112 ~ 8:00 am - 9:00 am (Thursday, November 20, 2008)
Electronic table games are growing more sophisticated and gaining greater acceptance on the casino floor. Experts on this panel will explain the attraction for both operators and players. Whether it's cost reduction for the operators or ease of play for customers, electronic table games can add a new and exciting element to your casino.
Moderator:
Richard Geller - European Editor, Global Gaming Business
Speaker:
Karen Delia-Mendoza - Director of Table Games Special Events and Game Development, Barona Valley Ranch Resort & Casino
Buddy Frank - Vice President of Slot Operations, Pechanga Resort & Casino
Tim Richards - Director of Table Games, International Game Technology (IGT)
Value Proposition: Creating Consumer Value and ROI with Server-Based Gaming Room: N112 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
General:
Ultimately, vendors suggest they are offering operators much more than merely a linked gaming environment with server-based gaming; but how do the benefits stack up against the costs? This panel will discuss potential capital costs and pricing structures, then compare those costs to such benefits as better player experience, increased time on device, ability to niche the competition, serving the same number of customers with fewer games, enhanced marketing efficiency and more.
Antoinette Devore - Director, Business Operations, International Game Technology (IGT)
David Harris - Chief Architect, Systems & Platforms, Cadillac Jack, Inc.
Shridhar Joshi - Vice President, Global Product Strategy, WMS Gaming, Inc.
Bruce Rowe - Senior Vice President of Strategy and Customer Consulting, Bally Technologies, Inc.
Compared to What? Central Determination Systems vs. Server-Based Gaming Room: N112 ~ 11:45 am - 12:45 pm (Thursday, November 20, 2008)
General:
During this session, these two comparable approaches to game delivery will be evaluated according to their similarities and differences relative to various legal and regulatory issues, Native American Class II and Class III applications, convergence with lottery and casino gaming, as well as their use at kiosks and on hand-held devices. Potential new worldwide opportunities spurred by the evolution of these technologies will also be discussed.
Moderator:
Ian Hughes - Senior Director of Engineering and Client Services, Gaming Laboratories International (GLI), World Headquarters
Speaker:
Jim Coleman - Product Marketing Manager, International Game Technology (IGT)
Walt Eisele - Vice President Technology, Bally Technologies, Inc.
Dario Zutel - Chairman & CEO, Win Systems International
GLOBAL GAMING & DEVELOPMENT
General:
Gaming Operations, Regulations, and Updates from Markets Across the Globe
Online Revolution: An iGaming update Room: N108 ~ 8:00 am - 9:00 am (Thursday, November 20, 2008)
The past year has been challenging for iGaming, but are changes on the rise? Enforcement of the UIEGA has been spotty at best and the U.S. Congress is asking if it's worth it. Several smaller nations are reaping the benefits of legally regulating and promoting the activity, while others continue to consider it, and wireless wagering is making iGaming one of the hottest issues in the industry. Learn about all this and more during this informative session.
Ace in the Hole: A Formally Educated Gaming Workforce Room: N108 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
Experience counts in the casino business, but formal higher education has begun to play an increasingly important role in preparing the gaming leaders of tomorrow. Experts will discuss which colleges and universities are introducing gaming-related courses and programs and how to recruit new talent from these institutions. They also will discuss the value of other degrees and majors in helping leaders broaden their perspective, as well as the growing number of continuing education programs available to current professionals who need to adapt to the changing times.
Moderator:
Marcus Diaz - Director of Training & Development, Casino del Sol
Speaker:
Jane Bokunewicz - Instructor/Assistant Professor, Stockton College of NJ
Gail Sammons, Ph.D. - Professor, Hotel Management Department, William F. Harrah College of Hotel Administration, UNLV
Jim Wortman - Director, Gaming Education & Research Institute (GERI), University of Houston
Talent Management: Making Communication Effective Room: N108 ~ 11:45 am - 12:45 pm (Thursday, November 20, 2008)
Attracting and maintaining talent for your organization is one of the greatest challenges for top executives. This session will explain unique retention programs that promote keeping executives for the long term. Learn how effective communication can spur increased productivity, higher market value and shareholder returns, improved employee satisfaction and engagement, reduced turnover and more.
Moderator:
Donald Hoover - Recruitment Consultant, Casino Executive Search, LLC
Speaker:
Andre Barnabei - Vice President, Human Resources, Holdings Acquisition Co (Pittsburgh Casino)
Connie Mackay - Vice President of Human Resources, IP Casino Resort & Spa
Ron Vargas - Vice President of Human Resources, Cache Creek Casino Resort
INDIAN GAMING
General:
Regulations, Tribal Government, and updates from Native American casinos
Review and Analysis of the 2008 Election: The Impact on Indian Country Room: N115 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
The 2008 elections certainly will impact Indian Country, but how? This session, less than two weeks after one of the most important national elections in years, will examine the winners and discuss the developing new political views concerning Indian Country. This bi-partisan panel will come prepared to predict and analyze the future of Indian gaming based on the outcome of the 2008 elections.
Changing Times: Tribal Financing in Today's Market Room: N115 ~ 11:45 am - 12:45 pm (Thursday, November 20, 2008)
The past year has been a very tough one in the financial markets worldwide. The proverbial credit crunch has taken its victims and Native American gaming has not been immune to the impacts. This panel will examine the causes of the situation and discuss where to go from here. Will this environment last? What will the markets require of tribal gaming deals going forward? How can tribes prepare if they are contemplating a financing deal in these markets?
Moderator:
Sam Cohen - Tribal Attorney, Santa Ynez Band of Chumash Indians
Speaker:
Jeff Hartmann - President & Chief Executive Officer, Mohegan Sun
David Howard - Managing Director, Syndicated Finance, Banc of America Securities, LLC
Mike Lettig - Executive Vice President, Native American Financial Services, Key Bank
PLAYER'S CLUBS & INCENTIVES
Development & Operation of Players Clubs, Loyalty Rewards Programs
SIGNATURE SERIES: Total Customer Value: More than Just Gaming Room: N113 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
While casino floors are the bedrock of this industry, non-gaming activities can often generate greater profits too. In fact, non-gaming revenues continue to increase across the industry and in many cases now exceeds those generated by gaming. Can you afford not to track and reward both in that case? Learn how to track, monitor and reward non-gaming activity in order to engender loyalty and repeat visitation independent of or along with gaming.
Moderator:
Randy Fine - Managing Director, The Fine Point Group
Speaker:
Todd Chandler - Corporate Vice President of Marketing, Resorts International
Helen MacMillan - Executive Director, Marketing, Great Canadian Gaming Corporation
Mark Temares - Consulting Lead, Gaming and Hospitality, SAS Institute
How Much Is Too Much? Budgeting and the Acquisition Quest for Players Clubs Room: N113 ~ 11:45 am - 12:45 pm (Thursday, November 20, 2008)
Players' clubs are comprised of cash, comps and service rewards. How much should each one cost? This seminar will discuss cost-benefit, risk-reward structuring of perquisites, cash, comps, special events and other motivators needed to attract, keep, and nurture players in your loyalty based players' clubs yet, in the process, not disenfranchise your current customer base.
Keeping Pace: Cheating Around the World Room: N114 ~ 9:15 am - 10:15 am (Thursday, November 20, 2008)
They say cheaters are either one step ahead or behind of the best casino defense. This panel of international surveillance professionals will discuss cheating methods and defenses being utilized in various countries and jurisdictions around the globe. Find out what is new or on the horizon for the gaming surveillance world.
Speaker:
Farzad Amedi - Corporate Director of Surveillance, Paragon Gaming
Bob DelRossi - Marketing Director/Gaming Consultant, Tech Art
SIGNATURE SERIES: Security & Surveillance in a Declining Market: Best Practices Room: N114 ~ 11:45 am - 12:45 pm (Thursday, November 20, 2008)
With a fluctuating economy and gaming operations looking to control bottom-line expenses, how will security and surveillance be effected? Does executive management cut these areas and how much is enough? This panel of security and surveillance professionals will discuss the do's and don'ts and the best practices for cost reductions with minimal exposures to guests and employees. The creative suggestions of this panel will help the manager and director make reasonable cost adjustments and present them to executives who make the financial decisions.
Moderator:
Bill Young - Vice President Security & Surveillance, Station Casinos, Inc.
Speaker:
Darrell Clifton - Director of Security, Circus Circus Hotel and Casino Reno
Joseph Howard - Vice President of Security Operations, Harrah's Entertainment, Inc., Las Vegas Region
WILD CARD
Anything Else!
Retail, Dining and Entertainment: Striking a Balance Room: N115 ~ 8:00 am - 9:00 am (Thursday, November 20, 2008)
While some venues seem to have pushed retail, dining and entertainment (RDE) almost to its limits relative to quantity, price and quality; others have been slow to grasp and harness the full potential of these amenities. Experts will discuss how to identify and design a mix of RDE activities that can be independently successful but also combine to make your casino more appealing, competitive and profitable.
Moderator:
Mark Birtha - Vice President Development / Project Manager, Marriott Las Vegas
CORPORATE SOCIAL RESPONSIBILITY
GAMING TECHNOLOGY
GLOBAL GAMING & DEVELOPMENT
HUMAN RESOURCES
INDIAN GAMING
PLAYER'S CLUBS & INCENTIVES
SECURITY & SURVEILLANCE
WILD CARD